TRAINING EXECUTIVE

Job Summary

Plan, organize, and deliver training programs to enhance employee skills, operational efficiency, and compliance with company policies and safety standards.

Responsibilities

• Design and conduct training programs for new and existing employees to improve job performance and operational knowledge
• Train staff on daily operational procedures, customer service standards, and workplace practices to ensure consistent service quality
• Monitor employee performance to identify skill gaps and recommend targeted training interventions
• Develop and update training materials, guidelines, and operational procedures to reflect current best practices and company standards
• Ensure employees understand and comply with company policies, food hygiene, and workplace safety requirements
• Collaborate with management and department supervisors to align training initiatives with business goals and improve operational efficiency
• Evaluate the effectiveness of training programs through feedback and performance metrics, maintaining accurate employee training records
• Provide ongoing guidance and support to employees to foster continuous skills development and professional growth