Quality Coordinator

At Graphic Packaging International, we shape your daily life: your cereal box, your coffee cup, your takeout container, and even your craft beer carrier!

A global leader in paper and paperboard packaging, we support the largest food, beverage, and much more brands. Our innovative and collaborative team designs sustainable solutions that make our customers shine while supporting our communities.

With more than 130 facilities and 25,000 employees worldwide, we combine innovation, quality, and environmental responsibility. With over a century of history, we are constantly evolving, but our commitment remains unchanged: creating inspiring packaging for a sustainable future.

We are looking for a passionate and committed Quality Coordinator to ensure compliance with our quality standards and guarantee customer satisfaction.

Why join us? Group insurance 50% paid by the employer in addition to a dental expense reimbursement program (an eye exam is also included); Short-term and long-term disability insurance; Group RRSP to build your future with peace of mind; Job located in Saint-Hyacinthe, away from traffic; 3 weeks of vacation to take time for yourself; Great opportunities for skill and career development; Flexibility in your work schedule; Referral bonus and opportunities for advancement or internal transfer;

Your daily responsibilities: Coordinate and manage all activities related to quality (standards, audits, certifications) within the scheduled deadlines; Promote the quality management policy to internal teams; Ensure compliance with quality standards established by the company, government agencies, and customers; Collaborate with production, customer service, and sales departments to develop robust processes; Analyze and resolve quality issues, in collaboration with supervisors and key plant stakeholders; Optimize manufacturing processes using continuous improvement tools (5S, Kaizen, GEMBA Walks, etc.); Monitor performance indicators (KPI) for quality and promote rapid decision-making; Manage and maintain required certifications (HACCP, SQF, etc.); Coordinate the customer complaint management process, non-conformities, and corrective actions; Deliver required technical training and support the team in developing a food safety culture. 📨

Desired qualities and skills: Diploma in quality control or equivalent experience; 3 to 5 years of experience in a similar role in a unionized environment (an asset); Expertise in quality standards, continuous improvement, and implementing certifications (HACCP, SQF); Proficiency with tools: Microsoft Office Suite, English (4/5) for exchanges with international partners; Green Belt certificate (an asset); Skills: organizational skills, rigor, teamwork, team mobilization.

Ready to be part of a global leader?

Send us your application to marie-michele@gorh.co