Senior Fraud Prevention Strategy and Performance Analyst | Payment Methods and Fraud Prevention

Globo is made of people who want to do things differently, to do them together, to build the future. People spread across the entire country (and the world!) working with content, news, business, technology, and plenty of brasilidade. Channels on open and pay TV, digital products like globoplay, Cartola, g1, ge, gshow, and other services are gathered in the same place, in the same Globo. New digital business models are being thought out and developed, seeking to bring us closer and closer to the user and their desires. Opportunities for new businesses also bring the chance and the challenge of building new data-driven teams that place the consumer at the center of our decisions.

About the area:

The Fraud Prevention area acts strategically in protecting digital products, combining data, technology, processes, and customer experience to reduce risks and generate value for the business. Among the main challenges are transactional fraud prevention, combating password sharing, monetization, process optimization, and the evolution of digital solutions, balancing security, revenue, and customer experience. The team works in partnership with different areas of the company, transforming data into decisions and conducting initiatives with a direct impact on customers, operations, and results.

Diversity:

We create environments where all people are included, welcomed, and valued. We strive to be an increasingly diverse Globo, in representation and thought, learning from one another and stimulating creativity and innovation.

Work model -> Hybrid Rio de Janeiro, RJ (ION - Barra da Tijuca)

Responsibilities and assignments

How your day-to-day will be:

• Analyze data and indicators related to fraud prevention, identifying opportunities for improvement and risk mitigation;
• Transform data into insights and strategic recommendations to support decision-making;
• Contribute to the evolution of fraud prevention mechanisms and policies;
• Support initiatives that balance security, monetization, and customer experience;
• Develop analyses to increase operational efficiency and optimize processes;
• Monitor results and performance of implemented actions, proposing adjustments when necessary;
• Act in partnership with different areas to enable data-driven solutions aligned with business objectives.

Requirements and qualifications

What you need:

• Completed higher education in Administration, Engineering, Economics, Statistics, Computer Science, Information Systems, or related fields;
• Fluency in English, with reading, writing, and communication skills;
• Experience in data analysis, business intelligence, performance, or related areas;
• Experience in building, monitoring, and communicating KPIs and business metrics;
• Ability to transform data into diagnostics, recommendations, and executive presentations;
• Experience with data visualization tools, such as Power BI, Looker;
• Ability to act in/lead multidisciplinary projects, with interface between different areas of the organization;
• Analytical capacity to structure problems, interpret large volumes of data, and generate business recommendations;
• Strategic vision to identify opportunities, evaluate impacts, and support the definition of priorities;
• Experience with performance indicators, analytical studies, and measurement of results;
• Good written and verbal communication, with the ability to adapt messages for technical and executive audiences;
• Collaborative profile, with the ability to influence stakeholders and build transversal alignments;
• Autonomy, ownership mindset, organization, process vision, and orientation toward results in dynamic environments.

Knowledge that sets you apart:

• Experience in project management and analysis of large volumes of data;
• Knowledge of the fraud prevention area, risk management, chargeback, payment methods, or digital products;
• Experience in technology companies, streaming, digital subscription, fintechs, e-commerce, or telecommunications;
• Intermediate or advanced knowledge in SQL, Python, R, or other analytical languages;
• Experience with A/B testing, experimentation, customer segmentation, or statistical modeling;
• Participation in projects involving monetization, retention, access control, authentication, or digital identity;
• Experience in building business cases, feasibility analyses, and executive materials;
• Complementary training in Analytics, Business Intelligence, Product Management, Project Management, or related areas.

Additional information

Why come to Globo: Come and let's create stories and technologies together. At Globo, the meeting of stories with technology moves a diverse team passionate about innovation. We have the chance to bring Brazilians closer, creating new ways to connect with them. Here, everyone makes the transformation happen. Our selection processes are happening 100% remotely and we encourage applications from anywhere in Brazil and the world. #vempraglobo Want to know more about what it's like to work at Globo? Come follow our daily life, challenges, and achievements on our networks: https://www.linkedin.com/company/globo https://www.instagram.com/vempraglobo https://www.youtube.com/c/VemPraGlobo/ Your personal data will be used for the purposes of candidate selection to fill open positions at Globo. Personal data collected during the selection process of candidates who are not admitted at this time may be kept in databases for consideration in future selection processes. All collected data will be treated according to strict information security standards and in full respect to applicable privacy laws, including Law 13.709/18, and in accordance with our privacy policy, available at the link: https://vempraglobo.g.globo/files/politica_de_privacidade.pdf By proceeding, you are aware and agree to carry out your application under these terms.