Client Services Executive (Immigration)

About the Role We are looking for a client-focused and detail-oriented Client Services Executive to support our immigration operations in Singapore. This role is primarily focused on post-sales client servicing, while also providing support to sales consultants and participating in basic marketing initiatives. It is ideal for candidates who enjoy working with people, managing processes, and developing strong coordination skills. Key Responsibilities Client Servicing (Primary Focus) Manage client cases and ensure smooth progress throughout the application process

Provide guidance on documentation and procedures

Handle client enquiries and maintain strong client relationships

Ensure timely follow-ups and high service standards

Sales Support Assist sales consultants with case onboarding and basic eligibility coordination

Support documentation preparation before case submission

Marketing Support Assist in simple marketing tasks such as preparing promotional materials (e.g. posters, basic content)

Requirements Minimum Diploma qualification (or equivalent)

Minimum 1 year of experience in client service / admin / coordination roles

Strong communication skills and ability to handle client interactions professionally

Good organisational and multitasking abilities

Detail-oriented with strong execution skills

Positive attitude and willingness to learn

Comfortable working in a structured, process-driven environment

What We Offer Competitive base salary

Monthly performance bonus for strong performers

Medical benefits and allowances (including mobile, computer, and attire support)

Stable working hours: Monday to Friday, 9:00 AM – 6:00 PM

Structured training and onboarding support

Clear career progression pathway within the organisation

Opportunities for internal career advancement and cross-border transfers

Convenient CBD office location (near Raffles Place / Telok Ayer MRT)