Operations Executive

Job Responsibilities: -Prepare and process shipping documentation including Import/Export, LC, Bill of Lading, and FTA documents. -Coordinate shipments with forwarders, transporters, and shipping lines to ensure smooth delivery. -Provide customer support on shipment enquiries, shipping options, timelines, and regulations. -Arrange freight bookings and shipment scheduling according to company requirements. -Handle customer enquiries or complaints and ensure timely resolution. -Send shipment documents to clients, agents, and shipping partners accurately and on time. -Maintain good relationships with agents, shipping companies, and logistics partners. -Monitor shipping rates and conduct basic cost analysis. -Support overseas agents' coordination and development of new accounts.

Requirements: Minimum GCE ‘O’ Level or equivalent qualification. Minimum 1 year of experience in shipping, logistics, freight forwarding, or supply chain operations. Candidates with experience in shipping documentation or logistics coordination will have an advantage. Good knowledge of import/export procedures and shipping documentation is preferred. Working Day：5.5 days Mon-Sat Working Hours: Mon to Fri 9am-6pm and Sat 9am-1pm Address: Tuas (Shuttle Bus from mrt/bus station to office: Can be arranged)