Customer Service Advisor

We are looking for a friendly, professional, and customer-focused Customer Service Advisor to join our team. You will be responsible for assisting customers, answering enquiries, resolving issues, and ensuring every customer receives a positive and efficient service experience. Key Responsibilities Respond to customer enquiries by phone, email, and online channels. Provide accurate information about products, services, and processes. Resolve customer questions and complaints professionally and efficiently. Maintain clear and accurate customer records. Escalate complex issues to the appropriate department when required. Follow company policies and customer service procedures. Work with colleagues to resolve customer issues and improve service quality. Meet agreed customer service and performance targets. What We Offer Competitive salary. Training and ongoing support. Opportunities for career development. Friendly and supportive working environment. Flexible/remote working options where applicable. Performance-based progression opportunities. To apply for this position, please visit our site ukstaffhub. com and complete the online application form