Deputy Manager of OPCS Department

JOB SUMMARY

The Deputy Manager of OPCS Department is responsible for leading and managing the overall operations of the OPCS Department, including the Operation (OP) Team and Customer Service (CS) Team.

This role ensures stable 24x7 Data Center operations, effective service monitoring, efficient service delivery, and high-quality customer support for the company’s infrastructure and related services.

DUTIES...

Education:

• Bachelor’s degree in Information Technology, Telecommunications, Business Administration, or related fields.

Experience:

• Minimum 5 years of experience in IT Operations, Data Center Operations or Customer Service
• Minimum 2 years of experience in a team leadership or supervisory role.
• Experience in 24x7 operational environments, incident management, or service coordination.

Knowledge:

• Understanding of Data Center operations...