Senior Customer Service Associate (Retail)

Descriptions: Operations Responsible for the daily operations of retail outlet Monitor sales & manage inventory level to ensure adequate stock to maximize sales Responsible for the stock variance within his/her shop Assist in manpower planning Maintain high level of customer service standards Create a friendly and yet competitive sales environment to maximize sales output Ensure in-store display is carried out according to VM instruction or guideline Staff Management Coach and supervise staff in correct execution of all company operations Coach and counsel staff with regard to the standard set by the company Ensure that staff adheres to company's code of conduct & ensure fair practice at work Requirements: GCE "O", "N" Level or ITE certificate 2 to 3 years of sales experience or customer service experience Willing to work on weekends and public holidays (6 days workweek) Excellent verbal communication and selling-up skills Strong orientation towards providing excellent customer service Team player