Front Desk

Job Description:

• Greet and assist guests in a friendly and professional manner.
• Handle check-in & check-out processes and manage reservations (phone, email, online).
• Respond to guest inquiries and handle complaints professionally.
• Manage payment transactions and guest-related administration.
• Coordinate guest order bills with the kitchen team.
• Record daily sales and prepare cash reports.

Requirements:

• Minimum education: High School (or equivalent).
• Able to communicate in English is a must.
• Experience in a similar role is an advantage (fresh graduates are welcome).
• Familiarity with Larispos / Dealpos / Little Hotelier is a plus.
• Friendly, communicative, detail-oriented, and responsible.
• Preferably domiciled in Lombok, West Nusa Tenggara

Skills: Cashier, Hotel Reception, Problem Solving, Customer Service, Communication Skills, English Language