Customer Service Executive
Company Overview
Gifted &Talented Education is the leading education provider of academic and life skills enrichment programmes for high ability learners in Singapore. We adopt a "Growth Mindset" philosophy that intelligence can be developed further. We nurture students by improving their ability and mindset through a culture of grit conditioning.
Job Summary
Join Gifted & Talented Education as a Customer Service Executive to deliver excellent front desk support, manage customer inquiries, and assist with sales and administrative tasks in a dynamic education environment. Immediate start preferred.
Responsibilities
- Greet and assist customers at the front desk to ensure a welcoming and professional experience
- Manage incoming calls, emails, and walk-in inquiries promptly and accurately to resolve customer needs
- Provide customer service support related to sales, including explaining programmes and processing enquiries
- Collaborate with team members to complete assigned projects and support centre operations
- Maintain organized records of customer interactions and administrative duties to support smooth centre management
Preferred competencies and qualifications ·
- Minimum 2 years' experience in customer service and administrative duties·
- Completion of "O" Level or equivalent in any discipline·
- Demonstrated ability to work effectively in a team with an approachable and friendly attitude·
- Able to commence work at short notice preferred
Other Information
Working Hours
Two weekdays off per week Weekend availability required
Remuneration Package
Salary commensurate with experience Career progression opportunities leading to centre manager roles
Please submit your resume stating your current and expected salary. Only shortlisted candidates will be notified.