customer service representative - call centre
*Job Summary*
Gibson's Cleaners is currently seeking Full-time Customer Service representatives. Must be friendly, energetic, have excellent communication skills, able to work in a fast-paced environment, and be detail-oriented.
*Responsibilities*:
- Professional guest service expert
- Serve as primary liaison with guests
- Catalogue and mark-in items using Gibson's processes
*CSRs will:*
o Greet and assist all walk-in customers in the store
o Process customer phone and personal relations
o Assist customers with cleaning, stain and finishing needs and/or questions
o Sort and examine articles, picking out those that may need hand spotting, or stain treatment
o Mark-In incoming customer orders: identify garments to be laundered or dry cleaned, tag, mark and classify all pieces and input information into the computerized register
o Follow Company?s protocol for new customer sign-up
o Attend Company offered ongoing training and education
o Other duties as assigned
Job Type: Full-time
Pay: $18.50-$20.00 per hour
Benefits:
- Casual dress
- Company events
- Dental care
- Extended health care
- Flexible schedule
- On-site parking
- Paid time off
- Store discount
- Vision care
Language:
- English (required)
Work Location: In person