solar energy consultant
Grafton Office* is a team dedicated to enhancing the experiences, skills, and potential of candidates in the fields of Accounting, Sales, Marketing, HR, Legal, Purchasing and Office Management. We are a team of passionate professionals, working to guide our candidates toward the duties and corporate contexts most consistent with their skills and expectations. For a client company operating in the automotive sector, we are looking for a CUSTOMER SERVICE SPECIALIST
What will your responsibilities be?
The resource in the sales network support team is responsible for managing all dealer requests regarding spare parts; in particular, the resource will handle:
- Management of procedures via the company CRM system: taking charge, analysis, managing responses, and interaction with internal/external customers and/or internal suppliers
- Direct contact with the dealer network for the recovery of used components (core):
- Order management: entry, management, and organization of dedicated shipments
- Requesting and purchasing used components, managing orders, and eventual management of pending procedures
- Verifying component availability
- Monitoring procedures related to components declared as shipped
- Management and resolution of pending invoices
Do you have these skills and characteristics?
- At least 2 years of experience in Customer Relationship Management or experience in back-office
- Languages: C1 level knowledge of English; knowledge of French or Spanish is also appreciated
- IT skills: MS Office, knowledge of Excel and CRM
- Problem-solving skills and proactivity, excellent interpersonal skills
- Technical training in the spare parts sector will constitute a preferential qualification
Do not miss the opportunity to hold a role that will highlight your skills.
Working hours: Monday to Friday, from 8:00 - 17:00 or 8:30 - 17:30
Contractual Offer:
- Hiring via direct permanent contract through a staffing agency
- Applied CCNL: Commercio terziario
- Classification level: 3° livello
- Expected salary: between € 26K and € 29K gross per year, defined based on the contractual classification, the duties provided, and the characteristics of the position.
Work location: Torino nord
Put your abilities and attitudes to the test to embark on a new professional path. Apply now!
*Grafton Office is a specialization of Gi Group Spa authorized to operate by the Ministry of Labour and Social Policies (Aut. Min. 26/11/2004 PROT. 1101 - SG). The offer is intended for male and female candidates in compliance with Legislative Decree no. 198/2006 and ss.mm.ii. and Legislative Decrees no. 215 and no. 216 of 2003 on equal treatment. We invite those applying to read the privacy policy pursuant to articles 13 and 14 of EU Reg. 679/2016 at the following address www.gigroup.it/privacy-candidati
Contact person
Listed by the employer in the job posting — for questions and your application.
- GI GROUP S.P.A.+39 +390471260647