Bilingual Customer Service B2 or higher

Bilingual Support Agent B2 | Bogotá (100% On-site)

Do you have experience in customer service and a B2 level of English? This is your opportunity to be part of one of the most recognized platforms worldwide!

What do we offer?

• Salary: $3,240,000 COP (from training and during production).
• Performance bonus of up to 15% of the salary.
• Indefinite term contract.
• 100% on-site work at Connecta, Bogotá.
• 42-hour work week.

Schedules

• Training: Monday to Friday from 9:00 a.m. to 6:00 p.m.
• Operation: Initially Monday to Friday from 9:00 a.m. to 6:00 p.m. Subsequently, the operation will move to 24/7 availability, so schedule flexibility is required.

What will your mission be?

Provide specialized support to hosts by helping them with:

• Enrollment in integration programs for their properties with applications.
• Support regarding the use of the platform.
• Advisory to optimize the host profile.
• Guidance on tools that allow them to enhance the visibility and performance of their listings.

Requirements

• B2 level of English.
• MANDATORY Minimum 2 years of certifiable experience in BPO, in areas such as:
• Customer service.
• Retention.
• Sales.
• Or related positions.

-Requirements-

Minimum education: High School / Secondary Education 2 years of experience

Keywords: service, costumer, cliente