Manager, Client Engagement

The Global Finance & Technology Network (GFTN) is a Singapore-headquartered not-for-profit organisation established by the Monetary Authority of Singapore (MAS) in 2024, with offices in Tokyo, Berlin, Shanghai, and Odisha, India. GFTN’s mission is to bridge policy, capital, and technology to build financial systems that are resilient, efficient, and inclusive. GFTN operates through its 3 key business lines, GFTN Connections, GFTN Solutions and GFTN Capital. Key Responsibilities Achieve individual targets by driving sponsorship and membership sales across GFTN's portfolio of forums, programmes and products. Develop compelling commercial value propositions and present tailored partnership opportunities to senior leaders across financial institutions, technology companies and fintechs. Prospect, acquire and manage new business accounts through their first engagement with GFTN, ensuring a positive client experience while working closely with internal teams to deliver successful outcomes and resolve issues where necessary. Maintain a healthy sales pipeline and ensure high-quality CRM data through the effective use of HubSpot. Collaborate closely with GFTN's Global Content and Strategy teams to shape commercially attractive products and partnership offerings. Partner with the Marketing team to develop targeted campaigns that generate qualified leads and drive commercial opportunities. Stay abreast of industry trends through market research, industry events and regular engagement with clients and ecosystem stakeholders. Share market insights, customer feedback and best practices with the wider GFTN team to continuously strengthen our commercial approach. Build strong cross-functional relationships to deliver an exceptional client experience and contribute to the success of the broader Client Engagement team. Qualifications Bachelor's degree (or equivalent) in Business, Marketing or a related discipline. Minimum of  5 years'  experience in Sales, Business Development, Partnerships or other commercial roles. Self-motivated, proactive and resourceful, with the ability to work independently in a fast-paced environment. Strong commercial acumen with excellent attention to detail and the ability to translate client needs into compelling partnership propositions. Experience using CRM platforms such as HubSpot is an advantage. Excellent written and verbal communication skills in a professional business environment. Experience in the fintech industry, or a strong interest in financial services, regulation and emerging technologies, is highly desirable.