Operations Intern

Responsibilities:

• Daily Operations Management:
• Assist in coordinating and monitoring the company's daily operational activities.
• Follow up with departments to ensure assigned responsibilities are carried out within established timelines.
• Monitor operational workflows and report identified challenges.
• Assist in tracking staff attendance, punctuality, task completion, and general workplace compliance in collaboration with HR.

Interdepartmental Coordination:

• Assist in coordinating activities across Sales, Operations, Social Media, Web, IT, HR, GIS, and Drone departments.
• Facilitate communication and collaboration between departmental teams.
• Follow up on assignments, deadlines, and outstanding deliverables.
• Assist in organizing operational meetings and documenting action points.
• Ensure departments submit required reports and progress updates on time.
• Report unresolved issues and operational challenges to the supervisor.

Project and Task Monitoring:

• Assist in tracking company projects, client assignments, training programmes, field operations, and internal initiatives.
• Monitor project timelines, milestones, and deliverables.
• Follow up with relevant departments on project updates.
• Identify delays and report them to the supervisor.
• Maintain records of ongoing projects and outstanding tasks.
• Assist in preparing project progress reports.

Resource and Logistics Management:

• Assist in monitoring the availability and use of company equipment, materials, and other operational resources.
• Support logistics and scheduling for fieldwork, drone operations, surveying assignments, training programmes, and company events.
• Report resource shortages and maintenance requirements.
• Maintain records of company assets and operational materials.
• Ensure proper organization of company resources.

Documentation and Reporting:

• Assist in preparing daily, weekly, and monthly operational reports.
• Maintain accurate records of operational activities, meetings, assignments, and project updates.
• Assist in monitoring departmental targets and KPIs.
• Document recurring operational challenges.
• Ensure operational records are properly organized and accessible to authorized personnel.
• Provide relevant information to support management reports.

Process Improvement and Compliance:

• Identify and report areas where operational processes can be improved.
• Suggest ideas for improving productivity and accountability.
• Assist in monitoring compliance with company policies and operational standards.
• Support the implementation of management directives.
• Report operational risks and irregularities to the supervisor.
• Maintain confidentiality when handling company information.

Administrative and Management Support:

• Provide administrative and operational support to management.
• Assist in planning and coordinating internal meetings, staff activities, and company programmes.
• Follow up on assigned management directives.
• Coordinate with HR on matters relating to staff attendance and workplace compliance.
• Perform other relevant duties assigned by management.

Requirements:

• HND in Business Administration, Operations Management, Project Management, Management, or another relevant discipline.
• Recent graduates and NYSC members are encouraged to apply.
• Previous internship or administrative experience is an added advantage.
• Basic understanding of business operations and administrative processes.
• Good organizational and coordination skills.
• Excellent communication and interpersonal skills.
• Good planning and time management skills.
• Strong problem-solving abilities.
• Proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint.
• Familiarity with task management and collaboration tools is an added advantage.
• Ability to prepare basic reports and maintain accurate records.
• Ability to coordinate multiple assignments and meet deadlines.
• Strong attention to detail and willingness to learn.
• High levels of professionalism, integrity, accountability, and discretion.

Key Performance Indicators:

• Timely completion of assigned operational tasks.
• Effective follow-up on departmental assignments.
• Accuracy and timely submission of operational reports.
• Effective documentation of projects and operational activities.
• Proper monitoring and documentation of company resources.
• Timely identification and reporting of operational challenges.
• Effective support for interdepartmental coordination.
• Compliance with company policies and operational procedures.
• Ability to identify areas for operational improvement.
• Demonstration of accountability, teamwork, and initiative.