Sales & Administrative Assistant

About the company

GCYCLE PTE. LTD. is looking for a responsible, proactive and customer-oriented Sales & Administrative Assistant to join our team.

Join the Gcycle team and grow with us in the cycling industry!

Your tasks

You will be responsible for assisting customers with bicycle purchases, managing daily administrative tasks and supporting the smooth operation of our bicycle retail business.

Sales & Customer Service

• Assist customers with bicycle, accessories and component enquiries.
• Recommend suitable bicycles and accessories based on customers' needs and budgets.
• Explain product specifications, features and pricing to customers.
• Handle walk-in customers, online enquiries and sales orders.
• Process sales transactions and follow up on customer enquiries.
• Provide after-sales support and maintain good customer relationships.

Administrative Duties

• Prepare quotations, invoices and sales orders.
• Handle daily data entry and maintain accurate sales records.
• Update product listings, pricing and inventory records.
• Assist with online orders and e-commerce platforms.
• Coordinate with suppliers regarding stock availability and deliveries.
• Handle customer enquiries through WhatsApp and other communication channels.

Store Operations

• Assist with receiving, checking and organising stock.
• Maintain the cleanliness and organisation of the showroom.
• Assist with stocktaking and inventory management.
• Support daily store operations and other duties as required.

Requirements

We are looking for someone who enjoys interacting with customers, is organised and can work independently in a retail environment.

• Minimum GCE N-Level / O-Level or equivalent.
• Previous experience in sales, retail, administration or customer service is an advantage.
• Good communication and interpersonal skills.
• Basic computer skills, including Microsoft Excel, Word and email.
• Organised, responsible and attentive to detail.
• Able to multitask and manage daily responsibilities independently.
• Willing to learn about bicycles, components and cycling accessories.
• Comfortable communicating with customers through WhatsApp and online platforms.
• Positive attitude, customer-oriented and a team player.

Candidates with a passion for cycling or knowledge of bicycles will have an added advantage.

Fresh graduates and candidates without relevant experience are welcome to apply if they have the right attitude and willingness to learn.

What we offer

• Competitive salary based on experience.
• Sales incentives and commission, where applicable.
• Opportunities to learn about bicycles and the cycling industry.
• A friendly and supportive working environment.
• Opportunities for career development.

How to apply

Interested candidates are welcome to submit their resume, including their relevant work experience, expected salary and availability.