PC Service – Kaizen Section Head

Own the end-to-end execution of Kaizen action plans within the assigned section/branches.

Ensure consistent application of Kaizen standards, tools, and processes across all branches.

Directly overseeing the performance, workload, and development of team members within the assigned section.

Coaching and mentoring team members on Kaizen tools, methodologies, and problem-solving techniques to build internal capability.

Fostering a culture of ownership and continuous improvement within the team, encouraging proactive participation in Kaizen initiatives.

Conduct on-ground assessments to identify process gaps, inefficiencies, and improvement opportunities.

Lead root-cause analysis for recurring issues (e.g., delays, complaints, quality gaps) and drive corrective/preventive actions.

Apply PDCA methodology to structure, implement, and monitor improvement initiatives.

Set and track section-level reasonable KPIs and report performance and progress to the Senior Kaizen Manager.

Escalate risks or blockers affecting the success of improvement initiatives in a timely manner.

Setting clear expectations, monitoring individual contributions, and providing regular feedback to team members.

Coordinate with branch managers, staff, and support functions to ensure consistency and sustainability of improvements.

Influencing branch managers and cross-functional teams without direct authority to drive alignment and adoption of improvements.

Promote a Kaizen mindset and continuous improvement culture among section-level staff.

Support onboarding and training of section teams on Kaizen tools and standards.

Motivate, organize and encourage teamwork within the workforce to ensure productivity targets are met or exceeded.

Organize the recruitment and training of staff, as well as monitoring staff performance and progress.

Maintain standards of health and safety, hygiene and security in the work environment.

Position Title: PC Service – Kaizen Section Head

Educational Requirements: Bachelor’s degree in mechanical engineering

Special Certification or Training Required: KAIZEN special certifications is a plus

Required Industry Experience: Minimum 4 Years of Experience

Technological Requirements: Excellent Command of Microsoft Suites

Language Requirements: Excellent Command of English (Written and Spoken)