SERVICE CREW

1. Customer Service

Greet and assist guests upon arrival

Escort guests to assigned to table

Handle customer inquiries, requests, and feedback

1. Order Taking & Serving

Take food and beverage orders (in-room or at counter)

Serve food and drinks promptly and accurately

Clear tables and rooms after use

1. Tavle Setup & Cleanliness

Ensure rooms are clean and well-stocked before each use

Report any maintenance issues

1. Billing & Payment

Prepare bills and process payments (cash, card, etc.)

Handle promotions or membership redemptions if applicable

1. Support Duties

Refill stock (tissues, utensils, condiments)

Assist with daily opening/closing tasks

Coordinate with kitchen and bar teams

1. Safety & Conduct

Ensure customer conduct is within house rules

Alert management/security if guests are unruly or intoxicated