Tenant Relation Officer

Your tasks

Job Descriptions

• Provide professional service to tenants by handling inquiries, complaints, and requests.
• Maintain good relationships and ensure tenant satisfaction.
• Coordinate with relevant departments to resolve tenant issues.
• Perform administrative tasks and maintain tenant records.

Requirements

• Bachelor's degree in Communication, Hospitality, Business Administration, or related field
• Min. 1 year of experience as Tenant Relation, Customer Service, or Front Desk (Apartment, Property, or Hotel industry preferred)
• Strong customer service orientation with excellent problem solving
• Proficient in handling tenant inquiries, complaints, move-in/move-out processes, and administrative duties
• Great communication skills & polite demeanor (fluent in English is a plus)