Youth Worker - Tampines

Your tasks

Scope of services

1. To meet up with students who require intervention. To engage and interact to build rapport with students. To use counselling skills & techniques to encourage the discussions of emotions and experiences, so as to understand the educational macro- and micro system of the students.
2. To help identify precisely the underlying issues such as social or emotional disadvantages, discrimination, poverty or trauma, etc. for accurate planning of intervention measures in order to enhance students’ connectedness to school and build resilience.
3. To appropriately address concerns or issues faced by students such as but not limited to stress, mental health, and socio-emotional wellbeing. To equip students with coping strategies to manage their concerns and apply them when needed.
4. To act as mentors to provide guidance, motivation, emotional support, coaching and role-modelling to students.
5. To customise engagement programmes at individual and group level for targeted students with agreement from the relevant stakeholders. Examples of an engagement programme may include but not limited to:

a. planning for a bridging programme for long-term absentee to return back to class. b. reflection-based and/or adventure-based activities that will contribute to positive student development and resilience. c. provides an after-school care activities, after curriculum time to give additional engagement for at-risk students such as organizing a competition / games, problem-solving activities, cooking or singing workshop, etc.

1. To conduct home visits with school staff, meetings with stakeholders and make referrals where appropriate.
2. To monitor, follow up and communicate with stakeholders from within the school e.g. form teachers, school leaders, etc when required. Communication with parents and relevant external agencies will be on an invitation basis and/or in the presence of the programme in-charge education officer.
3. To ensure proper documentation to record counselling and engagement activities for individual students including summary of cases under his/her charge to be submitted at the end of each week.
4. To manage administrative load when working with external stakeholders' / service providers in engagement of students and/or parents.
5. To share counselling tips with teachers and other stakeholders at selected platforms at least once a term.

Requirements

The candidate should also

• be able to engage students using current digital communication platforms e.g. whatsapp, Instagram, telegram, etc.
• be competent to handle the tasks and responsibilities assigned
• abide by the ethical standards for counsellors and continuously improve his / her professional practice through ongoing supervision and professional development;
• follow school’s Standard Operating Procedures with regard to consultation with and feedback to relevant school personnel on students counselled, dealing with parents;
• respect that the counselling records of students are the property of the school and that the records, both in hardcopy and softcopy would not be taken out of school at any time without permission of the school.

Qualifications, skills and experience

1. At least a Diploma in counselling or psychology or equivalent

2.Experience in counselling or working with school-aged teenagers in a secondary school

1. Skills and professional competencies to support students’ social, emotional, behavioural and personal development e.g. relationship building, communication, emotional regulation, conflict management, engagement, etc

Other

Contract Period: 1 Jan 2027 to 31 Dec 2027

Working hours (Total 1080 hours)

• Mondays, Tuesdays, Thursdays and Fridays: 8.00am to 4.00pm (inclusive of 1-hour compulsory lunch break)
• Wednesdays: 9.00am to 4.00pm (inclusive of 1-hour compulsory lunch break)
• Service is not required on Saturdays, Sundays and gazetted public holidays