business analyst - computer systems

Education:

College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year.

Tasks:

• Confer with clients to identify requirements.
• Document technical requirements to ensure that products, processes and solutions meet business requirements.
• Prepare cost-benefit and return-on-investment analyses to support system implementation.
• Design, develop and implement information systems business solutions.
• Provide advice on information systems strategy, policy, management and service delivery.
• Assess physical and technical security risks to data, software and hardware.
• Develop policies, procedures and contingency plans to minimize the effects of security breaches.
• Develop and implement policies and procedures throughout the software development life cycle.
• Conduct reviews to assess quality assurance practices, software products and information systems.
• Resolve conflict situations.
• JavaScript Object Notation (JSON).
• Robotic process automation.
• Usability testing.
• Operate automatic or other testing equipment to ensure product quality.
• Consult with clients after sale to provide ongoing support.
• Execute and document results of software application tests and information and telecommunication systems tests.

Area of work experience:

Information technology (IT) service delivery.

Experience:

1 year to less than 2 years.