Branch Manager – Cash in Transit (CIT)

Position Overview

• Company: G4S Secure Solutions (Uganda) Limited
• Duty Station: Gulu, Uganda

• Reports To: Head of Cash in Transit (CIT) / Chief Operating Officer (COO)
• Direct Reports: CIT Crew Commanders, Vault Officers, CIT Drivers, Control Room Operators, and Branch Administrative Staff

Main Purpose of the Position

The Branch Manager – CIT (Gulu) is responsible for the overall operational efficiency, profitability, and strict security compliance of the Gulu branch cash management services. The incumbent will manage day-to-day high-risk Cash Services Solutions (CSS)—including logistics, vault operations, ATM replenishment, and armored transport—ensuring contractual obligations to regional clients (banks, retail hubs) are met safely and cost-effectively.

Key Performance Areas (KPAs) & Responsibilities

1. Operational & Security Excellence

• Vault & CIT Logistics: Supervise all daily Cash in Transit (CIT) route dispatches, Vault holdings, and Cash Processing Centre (CPC) tasks across Northern Uganda.
• Risk Compliance: Strictly enforce "The G4S Way" operating standard procedures, local legislation, and international minimum-security standards to minimize transit vulnerabilities.

• Emergency Preparedness: Lead tactical response drills and contingency plans for high-threat scenarios, cash losses, or vehicle breakdowns.
• Fleet Management: Oversee the scheduling, maintenance, and tracking of armored vehicles to maximize operational lifespans and reduce downtime.

1. Financial Performance & Cost Control

• P&L Management: Manage the Gulu branch budget, ensuring alignment between actual operational costs, forecasts, and gross margin targets.
• Resource Optimization: Direct controls on operational overtime, vehicle fuel efficiency, fleet maintenance, and direct wage management.

• Billing Accuracy: Ensure correct and timely customer invoicing, overseeing regional service adjustments or renewals.

1. Client Relations & Stakeholder Management

• Service Delivery: Maintain high retention by meeting or exceeding service level agreements (SLAs) for key financial institutions and retail groups in Gulu.
• Security Liaisons: Establish and maintain robust relationships with local Uganda Police Force (UPF) units and regional intelligence nodes to secure escort support and risk alerts.

1. Team Leadership & People Development

• Vetting & Compliance: Oversee strict background vetting and continuous screening for all branch CIT crew members.
• Performance & Safety: Enforce adherence to Health and Safety (HSE) protocols and evaluate performance metrics for crew commanders, drivers, and vault handlers.

• Disciplinary Oversight: Manage grievance procedures and disciplinary processes in line with G4S human resources guidelines and Ugandan labor laws.

Ideal Candidate Profile

Qualifications & Experience

• Education: A University Degree or Higher Diploma in Business Administration, Logistics, Security Management, or a closely related field.
• Experience: Minimum of 3–5 years of progressive experience in high-risk logistics, military, police, or private security operations, with at least 2 years in a supervisory/managerial role.

• Industry Specifics: Proven background in Cash in Transit (CIT), ATM operations, or bank vault management is highly advantageous.
• Resident of Gulu or Flexible relocation is highly required

Technical & Behavioral Skills

• Financial Acumen: Strong capability in managing P&L statements, operational cost controls, and budget tracking.
• Crisis Management: Decisive leader under high-stress conditions, with exceptional conflict resolution skills.

• Tech Proficiency: Familiarity with ERP systems, GPS tracking software, and intermediate skills in Microsoft Office / Google Workspace.
• Integrity: Flawless professional record with the ability to pass rigorous background, financial, and criminal screening.

How to Apply: All applications will be received and reviewed through the BrighterMonday Portal by clicking on the 'Apply Here' section