ICT Executive
Scope of Services
The Services required are set out as follows:
Duties and Responsibilities
Device Management
- Providemanagement of ICT devices, equipment, peripherals, and gadgetsunder the purview of the ICT department.
Technical and Applications Support
- Providetechnical and applications support for users.
Shared ICT Device Management
- Maintain andhandle school shared ICT devices. Deliver and set up ICT devicesand resources at requested rooms or areas.
ICT Task Assistance
- Assistschool leaders, management, and teachers with ICT-related tasks.
Reporting Structure
- Support andreport to the HOD ICT, Subject Head ICT, and ICT Manager.
Collaboration with Desktop Engineers
- Support andwork in tandem with Desktop Engineers (DE) deployed in schools.
Audio-Visual Setup for School Events
- Assist inaudio, projector, and notebook setup during school programmesand events, including but not limited to Chinese New Yearcelebration, Hari Raya celebration, Grad Night, Education & CareerGuidance, National Day celebrations, Teachers' Day, Children'sDay, and Founder's Day.
Audio and Video Production
- Assist inaudio and video production when necessary.
Technical Support for Non-SSOE Devices and ALP
ICT/RoboticsEquipment and Resources
- Providetechnical support during school hours for non-SSOE devices.This includes:
- Testing, counting, and reviewing Applied LearningProgramme (ALP) equipment and resources; identifying items for disposal andpurchase; and updating the HOD ICT accordingly.
- Charging and packing ALP equipment and resourcesbefore the commencement of each ALP cycle.
ICT Training
- ConductDigital Literacy and Technological Skills lessons covering Microsoftapplications and Google applications, as well as ICT-related andvideo-related training for students.
Qualification, Skill & Experience of the Contractor’s Personnel
The Personnel should have the following qualifications and experience:
- Minimally possess a Diploma in any field
- Experience as ICT Executive or equivalent role in local school(s)
The personnel should preferably have the following skills and experience:
- Possess working knowledge in Microsoft Office applications
- Possess working knowledge in Google Workspace
- Experience in Audio-Visual (AV) related setup and production
- Experience in audio, video and media production for school events
- Experience in video editing software and application
- Experience in inventory tracking is preferred
- Experience in conducting Digital Literacy and Technological skills lessons (Microsoft applications and google applications), ICT related trainings to students in Primary School(s)
- Knowledge in troubleshooting and technical support of ICT device