Key Responsibilities
- Handle all in-bound enquiries sent through emails, faxes or calls.
- Prepare quotations and advise on lead time for deliveries.
- Be familiar with different product ranges that FS is offering.
- Liaise and coordinate with various stakeholders regarding order confirmations and delivery/logistics details.
- Maintain good rapport with both new andexisting customers.
- Differentiate cost mark-ups used fordifferent categories of customers.
- Ensure customers’ orders/requirementsare processed efficiently.
- Provide necessary support to individualdivision.
- Check customer PO against your quotationbefore hand over to Order Processing to process order
- Any other tasks as may be assigned fromtime to time.
Job Requirements
EducationalQualification and Experience
- GCE ‘A’ Levels or equivalent
- 1 to 2 years’ relevant working experience in similar capacity
- Proficient in MS Office
Skills and Abilities
- Good communication and interpersonal skills
- Meticulous and independent individual, with sense of initiative and able to work under minimal supervision
- Proficient customer service skills
