Commercial Assistant M/F

About the company

Based in Pont de Chéruy (38) Reporting to the Commercial Director, you will join a human-sized team in a dynamic and international-oriented industrial environment.

Your tasks

Acting as a true interface between our customers and our internal teams, you will play a key role in the quality of our customer service and the smooth running of our commercial operations.

In this capacity, your main missions are as follows:

• Ensure the follow-up of customer orders from A to Z, from registration to delivery, while ensuring compliance with manufacturing deadlines and commitments made.
• Prepare and follow up on commercial offers, in connection with the relevant teams, and perform necessary follow-ups.
• Manage invoicing and the administrative follow-up of customer files.
• Organize and coordinate shipments, both in France and internationally, in compliance with deadlines and customer requirements.
• Manage relations with carriers and freight forwarders, mastering shipping procedures and Incoterms.
• Contribute to customer satisfaction and loyalty through rigorous follow-up, proactive communication, and a strong sense of service.

Requirements

With a minimum of a Bac+2 level, such as a BTS or BUT in the commercial, management, or international trade field, you ideally have initial experience in a similar role.

Experience in industry, transport, or international logistics will be a real asset.

You are proficient in professional English, both spoken and written, and are comfortable with daily exchanges with international interlocutors.

You have a very good command of Excel and are comfortable with IT tools.

You are recognized for your interpersonal skills, your sense of contact, and your customer orientation.

Organized, rigorous, and reactive, you know how to manage priorities and demonstrate autonomy.

You enjoy teamwork and know how to collaborate effectively with different departments. Proficiency in a second foreign language would be a plus.

What we offer

1-year CDD position

• 37.50 h per week
• + Restaurant vouchers
• + Travel allowance depending on place of residence
• + Profit-sharing and participation
• + Attendance bonus