Charterer (M/F) - National & International Transport
About us FRET DIFFUSION is a family business specializing in chartering expertise and road transport. Based in Annecy, we support our clients with tailor-made transport solutions, both nationally and throughout Europe.
Our strength lies in our proximity, our reactivity, and our ability to manage varied logistical flows (pallets, IBC, Big Bags, dangerous goods, etc.). Joining FRET DIFFUSION means joining a human-sized structure where technical expertise combines with values of partnership and lasting trust.
Your missions Reporting to the operational team, you will play a key role in optimizing our transport flows. Your main missions will be:
- Chartering management: Organize and optimize national and international transport by selecting the best providers and routes.
- Customer Relations: Ensure high-level customer relationship management in a complex logistical environment, guaranteeing satisfaction and rigorous tracking of shipments.
- Operational coordination: Act as the interface between clients, carriers, and drivers to ensure punctuality and the safety of goods.
- Monitoring and control: Track flows in real time, manage any transport contingencies, and ensure compliance with safety and quality standards.
Profile sought We are looking for a logistics professional capable of combining operational rigor with interpersonal skills.
- Experience: You have significant experience in customer relationship management, ideally acquired in a complex environment (transport, logistics, or supply chain).
- Language skills:
English: Mastery is essential for daily exchanges with our clients and partners across Europe. Assets: Proficiency in Spanish or German is a real plus for our international exchanges.
- Soft skills: Autonomy, excellent adaptability, organizational skills, and team spirit, which are essential to evolving within a family structure.
Why join us?
- The opportunity to evolve in a stimulating international environment.
- The privileged working atmosphere of a human-sized family business.
- The diversity of missions and the types of goods managed.