Specialist Customer Service (m/w/d) limited to 2 years
About the company
Is service more than just a buzzword to you? Do you maintain an overview even in complex processes and enjoy working in a team? Then we look forward to getting to know you!
As an innovative company in the field of infusion and nutrition technology, we contribute every day to improving the care of patients in intensive care units. Thanks to our many years of experience and high quality standards, we have established a strong market position.
Your tasks
To strengthen our Customer Service team, we are looking for a dedicated Specialist Customer Service (m/w/d) limited to 2 years at the earliest possible date.
In this versatile position, you will take on a central role in supporting our customers and the administrative processing of our processes:
- Independent order processing – from goods receipt through order entry to invoicing as well as invoice verification and correction
- Maintenance, administration, and monitoring of customer and master data
- Creation, maintenance, and evaluation of statistics and key figures
- Interface function between Customer Service, internal specialist departments, and external contact persons such as customers and service providers
- Support with general administrative and organizational tasks
Requirements
- You work in a structured, service-oriented manner and keep a cool head even in demanding situations
- Successfully completed commercial training, preferably supplemented by further training (e.g., Fachwirt)
- Several years of professional experience in a commercial environment
- Strong customer and service orientation
- High level of initiative, sense of responsibility, and quick comprehension
- Friendly demeanor as well as flexibility and resilience
- Good communication skills and enjoyment in working with different contact persons
- Good English skills in speaking and writing (at least level B1)
- Proficient use of MS Office and SAP
- Technical understanding is an advantage
What we offer
- 30 days of vacation
- Vacation and Christmas bonuses
- Structured onboarding process for a successful start
- Flexible working hours for a good work-life balance
- Mobile working within the framework of operational possibilities and by individual agreement with the manager
- Individual training and further education opportunities
- Short decision-making paths and flat hierarchies
- Collegial, appreciative team environment
- Company accident insurance
- Exciting tasks with room for creativity
- Free drinks (water, coffee, and tea)
- Free fresh fruit
How to apply
Become part of our team! Shape the future of medical technology with us – we look forward to getting to know you! We look forward to receiving your application!