Restaurant manager
Job Summary
Manage daily restaurant operations to ensure smooth service, maintain hygiene and safety standards, and deliver excellent customer experiences. Lead recruitment, training, scheduling, and supervision of staff to optimize performance and foster a professional environment.
Responsibilities
- Oversee daily restaurant operations to maintain efficient service flow during opening and closing hours
- Monitor and enforce cleanliness, hygiene, and safety standards to comply with regulations and ensure customer and staff well-being
- Recruit, train, and supervise servers, cooks, and cleaners to build a skilled and motivated team
- Prepare and manage staff schedules and duty rosters to optimize workforce allocation and coverage
- Manage staff performance, discipline, and motivation to enhance productivity and workplace morale
- Deliver high-quality customer service by maintaining a welcoming and professional environment
- Address and resolve customer complaints promptly to ensure customer satisfaction and retention