Operations Executive

Freightserve recruitment are looking to recruit an Operations executive for a well-established Freight Forwarder based in the Sunbury-on-Thames area.

Key Responsibilities:-

• Manage import and export shipments from start to finish.
• Coordinate sea, road and air freight movements.
• Liaise with customers, shipping lines, overseas agents, hauliers and other suppliers.
• Obtain freight rates, prepare quotations and arrange bookings.
• Prepare and process shipping and customs documentation.
• Handle customs declarations and ensure compliance with UK customs procedures.
• Monitor shipments, provide regular updates and resolve operational issues.
• Manage multiple shipments simultaneously while maintaining customer service standards.
• Complete shipment files, costing and invoicing accurately.

Essential Requirements:-

• Minimum 4 years' experience in freight forwarding operations.
• Ability to independently manage shipments from start to finish.
• Strong understanding of sea freight operations and procedures.
• Good working knowledge of CDS and UK customs requirements.
• Excellent communication, organisational and problem-solving skills.

Personal Attributes:-

• Organised, reliable and detail-oriented.
• Confident communicating with customers and suppliers.
• Comfortable working independently and as part of a team.
• Able to prioritise workloads and manage competing deadlines.
• Proactive in identifying and resolving operational challenges.
• Commercially aware, with an understanding of freight costs and profitability.
• Motivated to develop their skills and progress within the company.

Working Hours areMonday to Friday, 09:00 – 17:30.

As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.