Import Operations Assistant - 6am - 3pm

FreightserveColnbrookreedpublished 09/09/2026
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Freightserve recruitment are looking for an experienced Import Operations person to work a Monday - Friday 6am - 3pm shift for a well-established Freight Forwarder based in the Colnbrook, Berkshire area.

Duties and Responsibilities

  • Respond to internal and external emails timely and in a professional manner
  • Communicate with internal and global departments for queries, additional shipping document information needed and shipment related issues.
  • Ensuring that all goods that are loaded or unloaded match the relevant paperwork.
  • Booking flights with airlines/agents
  • Administration duties
  • Knowledge of Raising Export Customs Entries on CDS beneficial
  • Customs software we use is Descartes
  • Liaising & progress chasing with HMRC for amendments and statuses
  • Manifesting and pre-alerting of flights
  • Raising MAWBs
  • Raising T1 documents for road shipments
  • Warehouse duties, shipment accountability, bagging and labelling
  • No heavy lifting, all shipments weigh less than 32Kgs
  • Import SFD and FDE clearances knowledge would be beneficial
  • T1/T2 clearances/discharges
  • Temporary Admission clearances
  • Importation & Exportation of ATA Carnet / Cites goods
  • Supporting and coordinating Transport needs where required
  • Taking responsibility for the company’s freight and assets by reporting any suspicious activity at work
  • Storing and replenishing stock according to established procedures
  • Reporting any damaged or missing goods to Operations Manager
  • Keeping the warehouse environment clean and tidy and maintaining equipment
  • Following workplace health and safety rules when handling goods
  • Ensuring efficient operations by adhering to operational procedures, rules, and schedules
  • Working hours are Monday - Friday 6am - 3pm

As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.