Airfreight Operator

FreightserveFelthamreedpublished 11/10/2026

Freightserve recruitment are looking to recruit a Airfreight Coordinator for a well-established small Freight Forwarder based in the Feltham, Middlesex area.

We are currently looking to recruit an experienced Air Freight Operator to join an airfreight team. This is an excellent opportunity for someone with a strong background in air import and export operations, customs procedures and customer service.

You will be responsible for operating import, export and cross trade air shipments from bookings through to final delivery and invoicing. The successful candidate will have strong operational experience, a good commercial understanding and be able to provide customer focussed service.

Duties:-

  • Manage air freight import shipments from pre-alert through to final delivery.
  • Liaise with overseas agents, airline handling sheds, hauliers and customers.
  • Monitor arrivals and arrange deliveries within approved credit limits.
  • Book transport with airlines, hauliers and approved suppliers. Liaise with overseas agents.
  • Prepare freight documentation including Air Waybills.
  • Process Import and Export clearances.
  • Resolve customs queries and delays.

Required experience:-

  • Experience in freight forwarding operations.
  • You must have strong communication skills both verbal and written.
  • Excellent computer skills. Be able to process information quickly and accurately.
  • Ability to work on your own initiative.
  • Customer Service orientated and determined to exceed customers expectations.

Working Hours are Monday - Friday 9.00am to 5.30 pm

As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.