Air Export Manager

Freightserve recruitment are looking for an Air Export Manager for a fast growing Freight / Courier company based in the Heathrow area. Job Summary We are seeking a highly organised and detail-oriented Manager to join our team. This is a hands-on managerial role, responsible for overseeing and airline liaison while providing leadership and support to a team. The successful candidate will have strong experience in export logistics, airline management and allocations, forecasting, customs procedures, and international shipping documentation. Key Responsibilities Supervise and support, ensuring all daily tasks are completed accurately and on time. Audit and check the work/documentation completed, ensuring accuracy, compliance, and adherence to company procedures. Airline management and allocation bookings Arrange the movement of freight by various transportation methods in the most profitable way Capacity management, negotiate and manage airline space, block space agreements, rates directly with the carriers. Identifying potential capacity shortages or offloads quickly securing alternative routes. Liaise within organization to co-ordinate transport and distribution schedules to meet the agreed delivery times Daily volume forecasting, critical forward-looking planning, estimating future airline and transport requirements based on historical client data, and daily forecast figures. Complete and audit customs entries using the CDS customs entry system. Liaise with freight forwarders, airlines, shipping lines, transport providers, and customs authorities to ensure shipments move efficiently. Maintain accurate records of export transactions and supporting documentation. Investigate and resolve customs or shipment-related issues in a timely manner. Work closely with internal departments to ensure export and transport activities run smoothly. Ensure all export documentation is completed accurately and submitted within required deadlines. Support continuous improvement within the department by maintaining high standards of accuracy, compliance, and customer service. Skills and Experience Required Previous experience within export logistics, freight forwarding, supply chain, or a similar logistics environment. Strong knowledge of export documentation, customs procedures, and international shipping regulations. Previous experience in forecasting, allocation management. Experience using the CDS customs entry system. Previous experience supervising or mentoring staff would be advantageous. Excellent organisational skills with strong attention to detail. Ability to prioritise workloads and perform effectively under pressure. Strong communication skills with the ability to liaise confidently with internal teams, customers, carriers, and customs authorities. Proficient in Microsoft Office and logistics management systems. A proactive approach with excellent problem-solving abilities. As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.