hospitality supervisor

Education:

Secondary (high) school graduation certificate. or equivalent experience. Asset languages: German.

Tasks:

• Co-ordinate activities with other work units or departments.
• Establish work schedules and procedures.
• Perform same duties as workers supervised.
• Prepare and submit reports.
• Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality.
• Assist clients/guests with special needs.
• Co-ordinate, assign and review work.
• Hire and train staff in job duties, safety procedures and company policies.
• Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery.
• Requisition materials and supplies.
• Prepare and submit progress and other reports.
• Supervise, co-ordinate and schedule (and possibly review) activities of workers.

Supervision:

5-10 people.

Computer and technology knowledge:

MS Outlook.

Security and safety:

• Criminal record check.
• Driver's validity licence check.
• Driving record check (abstract).

Work conditions and physical capabilities:

• Attention to detail.
• Fast-paced environment.
• Large workload.
• Standing for extended periods.
• Tight deadlines.
• Work under pressure.

Personal suitability:

• Accurate.
• Client focus.
• Dependability.
• Efficient interpersonal skills.
• Excellent oral communication.
• Excellent written communication.
• Flexibility.
• Initiative.
• Interpersonal awareness.
• Judgement.
• Organized.
• Team player.

Screening questions:

1. Are you available to start on the date listed in the job posting?.
2. Do you have experience working in this field?.
3. Do you have the required certifications listed in the job posting?.
4. Do you meet the language requirements listed in the job posting for the position (English or French)?.

Employment terms options:

• Evening.

Experience:

2 years to less than 3 years.

Employment terms options:

• Flexible hours.
• Morning.
• Night.
• Day.
• Weekend.
• Overtime required.

Health benefits:

• Dental plan.
• Disability benefits.
• Health care plan.
• Paramedical services coverage.
• Vision care benefits.

Financial benefits:

• Group insurance benefits.
• Registered Retirement Savings Plan (RRSP).

Long term benefits:

Maternity and parental benefits.

Other benefits:

• Free parking available.
• Learning/training paid by employer.