SALES ADMINISTRATION ASSISTANT M/F/

France Work Haguenau is recruiting!

France Work Haguenau, an expert in local recruitment in Alsace, is looking for a motivated and organized Sales Administration (ADV) Assistant for one of its partners. Join a human-sized company recognized for the quality of its services and contribute to customer satisfaction through your mastery of commercial administrative management.

Main Missions – Sales Administration Management and Customer Follow-up

• Processing and entering customer orders into the ERP, monitoring progress, and managing delivery deadlines.
• Preparation, editing, and transmission of quotes, order acknowledgments, and invoices.
• Daily extraction of the remaining orders schedule, monitoring ongoing orders, and extraction of production indicators (monitoring quoting-ADV-shipped turnover).
• Management of customer files from order to invoicing, in connection with the sales and logistics teams.
• Management of customer disputes (credit notes, returns, complaints) with proactivity and a sense of service.
• Monthly invoicing of customers via the docuware process (PMI).
• HR Interface (monitoring temporary staff-contracts-hours).
• Ensuring the proper application of commercial conditions and compliance with internal procedures.
• Updating customer databases and ensuring regular reporting to management.
• Administrative management of after-sales service (SAV) and interface with various internal departments.
• Operational knowledge of foreign languages is imperative: German and English

Profile Sought – Skills and Qualities for the position of Sales Administration Assistant M/F/NB

• Minimum Bac+2 degree in management, commerce, or Sales Administration.
• Successful experience of at least 3 years in a similar position (ADV, commercial assistance, or sales administration management).
• Mastery of office tools (Pack Office, ERP, CRM) and good ease with management solutions.
• Acute sense of organization, rigor, autonomy, and reactivity in the face of unforeseen events.
• Interpersonal skills and team spirit, with a true sense of customer service.
• Confidence, discretion, and daily priority management.
• Adaptability and a desire to support the company's commercial development.

Benefits & Conditions – Opportunities in Sales Administration at France Work Haguenau

• Join a dynamic local company, committed to proximity, employee recognition, and excellence in customer service.
• Attractive remuneration based on profile and experience, mutual insurance, and social benefits.
• Support, continuous training, and possibilities for internal evolution.
• Convivial working environment, valuing initiative-taking and work-life balance.

Our Commitment – Develop your ADV career alongside us in Alsace

Want to take on a new challenge in Sales Administration? France Work Haguenau supports everyone in the success of their professional project. Apply without delay and become a key player in customer satisfaction and commercial performance!