Project Specialist Spain

Project Specialist Spain

Build technology with real impact at Fracttal.

At Fracttal, we develop technology that transforms the way companies manage maintenance and assets. We help organizations worldwide operate more safely, efficiently, and sustainably.

From Spain, alongside our teams in Chile, Colombia, Brazil, and Mexico, we build a technological platform that directly impacts the day-to-day lives of operational teams, technicians, and business leaders.

If you are motivated to work on products with real impact and solve complex challenges, this could be your next step.

The purpose of the role:

• You will be responsible for executing and coordinating implementation projects of the Fracttal platform for clients in Spain and other assigned markets. You will act as a functional advisor during the onboarding process, ensuring the correct configuration of the solution, user training, and effective adoption of the platform to maximize the value delivered to clients.

Your mission:

• Manage implementation and onboarding projects of the platform for clients, ensuring compliance with defined milestones and deliverables.
• Configure and adapt the solution to the operational needs of each client, especially in maintenance and asset management environments.
• Provide training, demonstrations, and support sessions to guarantee successful adoption of the platform.
• Act as the primary interlocutor during implementation, providing functional advice and resolving client inquiries.
• Monitor the use and adoption of the solution, identifying improvement opportunities and contributing to client satisfaction, retention, and growth.
• Prepare documentation, follow-up reports, and keep project information updated in corporate tools.
• Collaborate with Sales, Customer Success, Product, and Support teams to ensure an excellent customer experience.
• Participate in continuous improvement initiatives related to implementation processes, methodologies, and best practices.

What we are looking for in you:

• Education in Electronic, Mechanical, Industrial Engineering, or similar.
• 2-4 years of experience in software implementation, functional consulting, technical support, or Customer Success.
• Solid knowledge of maintenance management and/or asset management.
• Experience working directly with clients and conducting training.
• Technological profile, customer-oriented, with organizational capacity and the desire to develop in an international SaaS environment.
• Professional English (B2-C1) is essential.
• Availability to travel when business or project needs require it.

It will be a plus if you have:

• A second language (Portuguese, French, German, or Italian) will be positively valued.
• Experience using generative Artificial Intelligence tools will be valued.

What you will find at Fracttal:

At Fracttal, we take care of people with:

• Autonomy and flexibility, based on trust and responsibility, to manage your time and your work with professional judgment.
• Well-being integrated into daily life, with benefits that care for your physical, emotional, and personal health.
• Real support for your professional development, with resources and time to learn, train, and continue growing.
• Complementary health coverage, because we know that performing well starts with feeling well.
• Support during important moments of your life, both inside and outside of work.
• A collaborative, human, and impact-oriented environment, where technology has a clear purpose.

At Fracttal, well-being is not an additional benefit: it is part of our way of leading and building technology with real impact.

Are you in?

At Fracttal, you will find a collaborative, challenging, and constantly growing environment, where your work has an impact from day one.

We want to meet you.