Sales Engineer

About the company

Role Details Company: US-headquartered AI-powered SaaS business

An AI-powered technology company builds AI assistants for financial institutions to improve call center automation and employee support. The company serves close to 100 financial institutions in the US and is focused on expanding its platform and growing its customer base.

The company has raised a Series A funding round and is already cash-flow positive, positioning itself for further growth in the AI-powered financial technology market.

Your tasks

About the Role The company is hiring experienced Sales Engineers to partner with Account Executives and lead the technical side of enterprise sales. The role involves demonstrating the platform, conducting technical discovery, assessing integrations, managing proof-of-concept engagements, and helping secure complex enterprise deals.

Sales Engineers will also identify upsell and cross-sell opportunities while collaborating closely with leadership, engineering, and customer-facing teams.

• Lead technical discovery, integration assessments, and technical discussions throughout the enterprise sales cycle.
• Build and deliver tailored product demonstrations based on customer needs and technical environments.
• Partner with Account Executives on enterprise deals, including technical scoping, POCs, and implementation plans.
• Manage RFP/RFI responses, competitive analysis, and technical proposals.
• Explain AI architecture, integrations, and technical capabilities to business and technical stakeholders.
• Identify opportunities for customer expansion through upselling and cross-selling.
• Travel occasionally for customer meetings, demonstrations, and industry events.

Requirements

• 5+ years in a dedicated Solutions Engineer or pre-sales engineering role with enterprise deal experience (complex tech, large deal sizes)
• Background in CCaaS, conversational AI, contact center software, or similar complex technical products
• Strong understanding of AI/NLU architecture and integration patterns (no coding required, but must speak credibly to technical buyers)
• Startup or high-growth company experience — comfortable with ambiguity and able to be a self-starter from day one
• Based in or willing to relocate to San Francisco for 5 days/week on-site

What we offer

Base Salary: $150,000–$200,000

OTE: $210,000–$260,000

• Competitive compensation: $150K–$200K base + 30% variable compensation.
• 100% employer-paid health, dental, and vision insurance.
• Daily meals.
• Claude Enterprise for every employee.
• Visa sponsorship and relocation assistance for qualified candidates.

How to apply

Once approved to work on the opportunity, you’ll receive the full brief, including the client name, role details, and commercial terms.

Interview Process

• Candidate submission and hiring team review.
• 45-minute introductory screening with the recruiting team.
• 45-minute scenario-based technical interview with a senior customer experience leader.
• 45-minute technical deep dive and live role-play with the Sales Engineering lead.
• On-site culture fit and executive interview, potentially involving the CEO.
• Final discussions, offer, and hiring.

Other

We’re supporting a client with the recruitment requirement outlined below. If your recruiting expertise and networks align with the role, please “apply” to express your interest.

Location: San Francisco, California

Employment Type: Full-time

Work Arrangement: On-site, five days per week