IT Support & Creative Specialist

We are looking for an IT Support & CreativeSpecialist to provide day-to-day technical support, and experience in AdobeLightroom, photo editing, and basic website support.

The ideal candidate should be comfortable supporting bothgeneral IT systems and creative, with a good understanding of software such asAdobe Lightroom and photo-editing tools, as well as basic website works.

Key Responsibilities

• Providefirst-level IT support to employees and users for hardware, software, network,and system-related issues.
• Handle new employee/user onboarding, including setting up computers, user accounts,email, software, access permissions, and required equipment.
• Troubleshoot and resolve technical issues promptly, either remotely or in person.
• Install,configure, update, and maintain computers, applications, printers, and other ITequipment.
• Experience with Adobe Lightroom and photo-editing software, including installation,configuration, file management, and basic troubleshooting.
• Provide technical assistance for website-related tasks, including basic websiteupdates, content uploads, image optimization, and troubleshooting.
• Assist with graphic and digital design tasks such as creating or modifying images,social media graphics, website support, and other digital materials.
• Monitorand maintain system security, software updates, backups, and user access.
• Coordinatewith external IT vendors or service providers when advanced technical supportis required.

Required Skills & Qualifications

• Diplomaor degree in IT, Computer Science, Digital Media, Graphic Design, or a relatedfield.
• Knowledgeof HTML/CSS and basic web troubleshooting.
• Must have knowledge of Adobe Lightroom and photo-editing software
• Basicknowledge of Photoshop or other Adobe Creative Cloud applications.
• Strongcommunication and problem-solving skills.
• Abilityto work independently and manage multiple support requests.