Semi-Bilingual English Customer Service Agent Hybrid - Bogota Hybrid

Your tasks

• Do you have experience in a call center and are you looking for a job opportunity that allows you to work from home? This vacancy could be for you!
• We are looking for people with a customer service orientation, communication skills, and basic-intermediate English knowledge to be part of our semi-bilingual operation.
• Location: Bogotá Modality: Hybrid, with the possibility of working from home. Training will be hybrid and the operating modality will also be hybrid for the moment; however, you must have availability to work in person. Basic salary: $1,812,000 + transportation allowance of $249,095. Contract type: Fixed term for 6 months. Working hours: 42 hours per week.
• What are we looking for?
• Minimum 3 months of certifiable experience in a call center, taking calls. Basic-intermediate English level (B1), with the ability to understand and write in English. High fluency in speaking is not required. Communication skills and customer service orientation. Basic handling of computer tools. Availability to attend in person when the operation requires it.
• What will your functions be?
• Handle inquiries related to billing, payments, and services. Provide basic support regarding issues with internet and television services. Explain charges, adjustments, and payment agreements. Identify improvement opportunities in current customer services.
• Important: This position has a fixed-term contract for only 6 months.
• Feel free to participate and be part of this job opportunity! .

Requirements

-Requirements- Minimum education: High School / Secondary Education years of experience Age: From 18 years old Knowledge: Customer service Keywords: demostrador, feriante, viajante, agent, representative, agente, representante, service, costumer, cliente

Other

New job opportunity in Bogotá! | Semi-Bilingual Customer Service |