Executive Assistant

Responsibilities:

Executive Support & Diary Management:

Own the Founder’s calendar entirely, prioritising ruthlessly and protecting time for strategic work Schedule and coordinate internal meetings, client calls, interviews and external engagements across multiple time zones Prepare the Founder for every meeting with relevant context, documents, background and agenda Manage travel arrangements including flights, accommodation, visas and detailed itineraries Ensure the Founder is never unprepared, never double-booked and never chasing information

Communication & Correspondence:

Manage and triage the Founder’s inbox, flagging what requires attention and handling what does not Draft correspondence on the Founder’s behalf, including client emails, team communications and external enquiries Serve as a first point of contact for the Founder, handling enquiries with discretion and professionalism Ensure all internal and external communications reflect Tilt’s standards of clarity and polish

Operational Coordination:

Track action items and deliverables across all client accounts and hold team members accountable to deadlines Coordinate between creative leads, account managers, and design teams to ensure work moves forward Maintain project documentation, meeting notes and follow-up trackers Chase outstanding items so the Founder does not have to

Financial & Administrative Support:

Liaise with the Accountant on documentation, invoicing inputs and financial record-keeping Collect and forward vendor invoices, receipts and expense documentation Maintain organised digital filing systems across Google Drive Support with contract administration, onboarding paperwork and record maintenance

Meeting Support & Documentation:

Attend meetings alongside the Founder, capturing notes, decisions and action points Circulate clear summaries and follow-ups within agreed timeframes Track progress against action items and escalate blockers proactively

Special Projects & Research:

Conduct research to support business development, new client pitches and strategic decisions Support the delivery of internal projects including recruitment, process improvement and agency initiatives Prepare briefing documents, presentations and reports as required

Discretion & Confidentiality:

Handle sensitive commercial, financial and personnel information with absolute discretion Maintain confidentiality regarding client work, internal strategy and business operations at all times

Requirements:

A strong university degree from a reputable institution. Disciplines such as Business, Economics, Law, Communications, International Relations, English or the Humanities are particularly welcome Evidence of academic rigour and intellectual capability is essential 3 years in an Executive Assistant, Chief of Staff, Business Manager or senior administrative role Experience supporting a founder, C-suite executive or senior leader Track record of managing complex diaries, competing priorities and multiple stakeholders Experience in a fast-paced environment where standards are high, and the pace is demanding

Skills & Competencies:

Your written English must be flawless. You will draft on the Founder’s behalf, and your writing will represent our clients, partners, and press. You track everything. Nothing falls through the cracks. You have systems, and you use them consistently. You do not wait to be asked. You anticipate what is needed, prepare it in advance, and present it before it becomes urgent. You know what warrants the Founder’s attention and what does not. You make sensible decisions independently and escalate appropriately. You read situations and people well. You manage relationships with warmth and professionalism, internally and externally. When things move quickly or go wrong, you remain calm, clear, and solutions-focused. Confident with Google Workspace, project management tools such as Asana or Notion, video conferencing platforms, and general digital systems. Comfortable learning new tools quickly.

Preferred Qualifications:

Experience within a creative agency, media, fashion, entertainment or communications environment Postgraduate qualification Exposure to financial administration, bookkeeping or accounts support Experience coordinating across international time zones Interest in and awareness of creative industries, culture and digital media Additional language proficiency

What Success Looks Like:

First 30 Days:

You understand how Tilt operates, who does what and what matters most The Founder’s calendar is fully under your control and running smoothly You have built working relationships across the team You are handling inbox triage and correspondence with minimal direction

First 90 Days:

You are anticipating needs rather than responding to instructions Action items across the business are tracked and progressing without the Founder chasing You have identified and improved at least two operational inefficiencies The Founder’s time is measurably better protected and more strategically spent

First 6 Months:

You are indispensable to the running of the business You operate with significant autonomy and sound independent judgement You are trusted with sensitive matters and represent the Founder confidently You are contributing to projects beyond pure executive support

What We Value

Excellence. We hold ourselves to the highest professional standards. Mediocrity is not acceptable here. Ownership. When something is yours, you own it completely, from start to finish, without excuses. Proactivity. We value people who anticipate problems and solve them before they escalate. Clear Communication. We respond promptly, communicate directly and never leave people guessing. Discretion. Trust is foundational to this role and to this business. Growth Mindset. Feedback is how we improve. We seek it, apply it and move forward.

Working Standards:

Response to messages within 20 minutes during working hours Planned unavailability communicated in advance All work submitted complete, polished and error-free Proactive escalation of issues before deadlines pass Hybrid working arrangement, with on-site presence in Lagos as required by business needs

What We Offer:

Competitive salary commensurate with experience Direct exposure to the running of a growing creative agency at founder level Genuine professional development and progression opportunities Hybrid working flexibility A collaborative, high-performing team environment The opportunity to shape the operational backbone of a business in an exciting growth phase