customer service representative - haven

Customer Service Representative - Haven

JOB DESCRIPTION

For a logistics port company with various locations/warehouses in the port, we are looking for a driven Customer Service Representative.

• You take customer orders and process them accurately
• You ensure correct data entry (in an ERP system)
• You are responsible for the complete follow-up of files.
• You maintain communication with both internal and external involved parties.
• You direct the logistics department (operations) and coordinate the activities.
• You book transports with the agreed shipping company or carrier and follow them up closely.
• You process the necessary documents and certificates (commercial, trade and/or customs documentation).
• You prepare the invoicing and ensure correct administrative handling. You perform checks and create clear reports for management.

PROFILE

• Solid and proven experience in a similar function.
• Basic knowledge of MS Office and good knowledge of MS Excel.
• Motivation to grow further in logistics.
• Good knowledge of English, additionally knowledge of German and French is a plus.
• Preferably, you can also present a clean criminal record (very important with your application, as this is a port company).
• You have proven experience with customs documents.

OFFER

• You will enter an exciting and versatile job
• You will be part of a talented team that is always ready to help and support you where necessary
• Internal growth opportunities within this port company
• Internal training and growth opportunities
• The chance to further develop yourself and grow
• You will be employed during day hours

STUDY REQUIREMENTS No specific study requirements.