(Senior) IT Workplace Specialist (m/f/d)

We grew from $1M to $10M ARR in under 12 months and now serve 10,000+ customers.

Fonio is Europe's market leader for AI phone agents for SMBs. Now were expanding globally and into new products.

We move fast, take ownership, give direct feedback, and avoid politics and unnecessary meetings.

Join one of Europe's fastest-growing companies. 1 (Senior) IT Workplace Specialist (m/f/d)

YOUR ROLE

You own fonio's internal IT setup end-to-end: every device, every account, every access right. From day one to the last day of every employee. We're scaling fast, and you build the backbone that keeps that scaling secure, automated, and audit-ready.

YOUR TASKS

• Joiner, Mover, Leaver: Own the full employee lifecycle on the IT side. New hires get a ready-to-go laptop and all their accounts on day one. Role changes update access automatically. Leavers lose access the same day.
• Device management: Set up, roll out, and manage all laptops via MDM (e.g. Jamf, Kandji, Intune). That includes enrollment, policies, encryption, updates, and inventory.
• Access management & automation: Own SSO, user provisioning, and permissions across our SaaS stack (Google Workspace, Slack, Notion, and more), and automate as much of it as possible. Every manual step is a step too many.
• SOC 2 readiness: Prepare fonio for SOC 2. Implement controls, document processes, and collect evidence, working closely with our external Information Security Officer. You don't need to be a security expert, but you make sure the groundwork is solid.
• Internal IT support: Be the go-to person for everything tech inside fonio, from a broken laptop to a missing license.
• Tooling: Keep our tool landscape clean. That means licenses, costs, vendor management, and getting rid of shadow IT.

WHAT TO EXPECT

• Solo, end-to-end ownership of everything workplace IT.
• Hands-on operational work combined with building systems that scale to hundreds of employees.
• Close collaboration with People Ops, Engineering, and our external InfoSec lead.
• Direct impact: every new colleague feels your work from day one.

WHAT YOU BRING

• 2+ years of experience in IT administration, workplace IT, or IT operations, ideally at a startup or scale-up.
• Hands-on experience with MDM solutions and managing macOS devices (Windows is a plus).
• Solid knowledge of identity & access management (SSO, SCIM, Google Workspace admin).
• Automation skills: scripting (Bash, Python, or similar) and/or workflow tools (Zapier, n8n, Make). AI-native working style.
• Bonus: exposure to SOC 2, ISO 27001, or similar compliance frameworks.
• Structured, pragmatic, low ego. You thrive in intensity.
• Fluent English, German is a plus.

https://jobs.ashbyhq.com/Fonio/6909e2ba-dd1c-4a22-adf9-232e6f3452dd/application Das Mindestentgelt inklusive Überzahlung für die Stelle als (Senior) IT Workplace Specialist (m/f/d) beträgt 85.000,00 EUR brutto pro Jahr auf Basis Vollzeitbeschäftigung.