Digital Trade Officer

Your tasks

• Manage and monitor digital trading transactions across various platforms.
• Assist customers with digital trade enquiries, account issues, or transaction-related requests.
• Process trade orders, verify transaction details, and ensure accuracy in digital records.
• Collaborate with internal teams to resolve transaction issues and escalate technical problems when necessary.
• Maintain proper documentation of all digital trade activities.
• Prepare periodic reports on digital transactions and operational updates.
• Promote adherence to the organization’s financial and compliance policies.
• Provide excellent customer service to ensure client satisfaction.
• Assist in onboarding customers for digital services and platforms

Requirements

• A minimum of 1 year of experience
• A minimum of a degree in a related field