Client Services Officer

Your tasks

We are hiring for our client, who is seeking a professional, customer-focused, and commercially minded Client Service Officer to manage client relationships, drive sales opportunities, and support business growth.

• Manage client enquiries, relationships, and ongoing engagements professionally.
• Identify potential customers and generate new business opportunities.
• Promote the company's products and services to prospective and existing clients.
• Follow up on leads, prepare quotations, and drive sales conversions.
• Build and maintain strong client relationships to encourage repeat business and referrals.
• Understand customer requirements and recommend appropriate solutions.
• Handle client complaints, enquiries, and service concerns effectively.
• Maintain accurate client records, sales activities, and engagement reports.
• Meet agreed sales targets and contribute to revenue growth.

Requirements

The ideal candidate must combine excellent customer relationship management skills with a strong sales mindset, demonstrating the ability to understand client needs, identify opportunities, convert prospects, and maintain lasting business relationships.

• Previous experience in client service, customer relations, sales, or business development.
• Strong communication, negotiation, and interpersonal skills.
• Demonstrable ability to generate leads and convert prospects into paying customers.
• Excellent relationship management and problem-solving abilities.
• Confidence engaging prospective clients and handling business conversations.
• Strong organisational skills, attention to detail, and professional conduct.
• Results-driven, proactive, and capable of working independently.
• Experience using CRM systems is an advantage.

What we offer

Additional Benefits

• HMO coverage.
• Monthly data allowance.
• Transport allowance.
• 10% commission on every successfully closed deal.
• Employee of the Month incentive.

How to apply

Interested candidates may apply through any of the following channels:

• Email: Careers@fluffandstars.com
• WhatsApp: +234 816 421 7775

Please submit your CV, highlighting your client service, sales, customer relationship management, and business development experience.

Other

CLIENT SERVICE OFFICER Fluff & Stars | VGC, Lekki-Ajah, Lagos | Full-Time

Employment Package

• Location: VGC, Lekki-Ajah, Lagos.
• Employment Type: Full-Time.
• Monthly Salary: ₦150,000.