Creative Workshop Associate

About Floral Knots

Floral Knots is a retail brand specialising in the sale of handcrafted products, gifts, and artisanal items. In addition to our retail offerings, we conduct creative workshops to promote craftsmanship and provide unique experiences for our customers. We are seeking a creative, motivated and detail-oriented Creative Workshop Associate to join our team and help bring these experiences to life.

Position Overview

The Creative Workshop Associate will play an integral role in delivering memorable workshop experiences and strengthening our brand presence. This position primarily involves preparing and facilitating a wide range of creative workshops, from resin art to earring making and other craft activities, while supporting customer enquiries and in-store operations as needed. We are seeking individuals who are fun, passionate, proactive, responsible and confident, willing to learn and grow, and comfortable working in a collaborative team setting.

Key Responsibilities

Prepare, coordinate, and facilitate all types of creative workshops, including resin, earring making and other craft activities.

Set up and pack down workshop spaces, and prepare materials, tools and kits in advance of each session.

Guide participants of different ages and skill levels through each step of the craft, providing a fun, engaging and encouraging experience.

Handle customer enquiries about workshops in-store and across digital platforms in a professional and timely manner.

Support daily retail operations, including sales transactions, customer service and maintaining product displays, when required.

Hourly rate: $10 to $13 per hour

Requirements Strong interest in the arts and crafts sector, and a passion for teaching and sharing creative skills.

Hands-on experience or familiarity with crafts such as resin art, jewellery or earring making is an advantage; training will be provided.

Excellent communication, interpersonal and customer service skills, with confidence in speaking to and guiding groups.

Strong attention to detail, with good organisational and time-management skills.

Proactive, responsible, and able to work both independently and as part of a team.

Willingness to work flexible hours, including weekends and public holidays, as rostered.