Sales Support Coordinator / Officer

Job Responsibilities

• Manage day to day (Air freight & Sea freight) sales quotation enquiries via phone, email
• Preparation of quotations and conducting close follow-up relevant to Sales matter
• Manage weekly, monthly data and reports
• Process debit / credit notes for smooth payment
• Provide supportive communication with customers and coordinate with colleagues worldwide
• Reaching to meet monthly target Key Performance Indicators (KPIs) revenue goals
• Work alongside with Outdoor Sales Team to develop Sales business opportunities
• Excellent oral communication and best approach customer service qualities when interacting with consumers

Job Requirements

• Written and oral communication in English
• Organized, meticulous and sense of urgency
• Effective communication and Interpersonal skills
• Exposure to customer service/or sales support role is a plus
• Ability to cope independently and in a team player environment
• Good communication skills, intermediate Excel proficiency
• With experience in sales support, customer service or logistics will be an advantage

Working hours: Mon to Fri 8.30am - 6pm