Trade Counter Advisor

Flexicruit LimitedLondonreedpublished 10/29/2026

About the company

The Opportunity An established plumbing and heating supplies business is looking for an experienced Plumbers Merchant / Trade Counter Salesperson to join its team in Pimlico, London.

Supplying a wide range of plumbing and heating products to trade professionals and the public, the business provides customers with the products, advice and service they need to get the job done.

Your tasks

  • Serving customers at the trade counter and delivering a friendly, professional service.
  • Advising plumbers, heating engineers and other customers on plumbing and heating products.
  • Using your product knowledge to understand customer requirements and recommend suitable products and materials.
  • Processing customer orders and sales accurately and efficiently.
  • Building strong relationships with regular trade customers and encouraging repeat business.
  • Handling customer enquiries and helping resolve product-related queries.
  • Working closely with the team to ensure customers receive a reliable and efficient service.
  • Maintaining a professional, organised and welcoming trade counter environment.

Requirements

This is an excellent opportunity for someone with previous plumbers merchant or trade counter experience who has strong product knowledge, enjoys dealing with customers and takes pride in delivering excellent service.

  • Previous experience working within a plumbers merchant or plumbing and heating trade counter environment.
  • Good knowledge of plumbing and heating products, fittings and associated materials.
  • Strong customer service and communication skills.
  • The ability to understand customer requirements and recommend appropriate products.
  • A confident, approachable and professional manner.
  • Good organisational skills and attention to detail.
  • A reliable team player with a proactive approach to work.

What we offer

With a salary of £40,000–£50,000 per annum and a Monday-to-Friday working pattern, this role offers the opportunity to build on your existing industry experience without weekend work.

What's on Offer?

  • £40,000–£50,000 per annum.
  • Monday–Friday working hours, 7am–5pm.
  • No weekend work.
  • The opportunity to work within the plumbing and heating supply industry.
  • A customer-facing role where your industry knowledge and experience can make a real difference.

How to apply

If you have experience working within a plumbers merchant or trade counter environment and are looking for your next opportunity, we'd like to hear from you.