Wellbeing Assistant

Make a real difference in your community! Join our client as a Day Provision Wellbeing Assistant and support older adults through meaningful activities, care, and companionship.

Day Provision Wellbeing Assistant

Hounslow, London Borough of Hounslow

Part-time. 19.5 hours per week, Monday - Wednesday Permanent Position £15,169 per annum Closing date: 25th September 2026

Our client is a local charity dedicated to making a meaningful and lasting difference to the lives of older people across the London Borough of Hounslow.

They deliver high-quality, responsive and person-centred services that reflect the needs, aspirations and voices of older people in the community. They are now looking for a caring and dependable Day Provision Wellbeing Assistant to join their supportive team.

The Role

You will help provide a safe, stimulating and inclusive environment for older adults attending the Day Provision service.

This varied and rewarding role includes supporting service users during their journeys to and from the Centre, offering companionship and emotional support, and helping to deliver meaningful social, educational and physical activities.

Key Responsibilities

• Safely assist service users during scheduled pick-up and drop-off times, including support between their front door, the transport vehicle and the Centre.
• Ensure service users are seated comfortably and wearing their seatbelts throughout each journey.
• Build trusting and caring relationships with service users and, where appropriate, their carers.
• Provide companionship, emotional support and suitable supervision while encouraging independence.
• Plan and deliver meaningful social, physical, linguistic, intellectual, cultural, emotional and spiritual activities in line with the SPLICES framework.
• Support service users to participate in activities, events and external trips.
• Assist with refreshments, lunch and afternoon tea in a dignified and inclusive way.
• Help service users move safely around the Centre, including escorting them to and from toilet areas. Personal care is not normally part of this role, except in an emergency, which must be reported.
• Apply safe moving and handling techniques when required.
• Work closely with another support assistant, colleagues and volunteers to provide a consistent service.
• Help maintain the Centre and its activity rooms as clean, safe and welcoming spaces.
• Collect and securely store service user payments, recording transactions in line with procedures.
• Maintain accurate daily records and promptly report concerns, incidents or changes in a service user’s wellbeing.
• Attend team meetings, training sessions and supervision as required.
• Maintain confidentiality, professional boundaries and safeguarding standards at all times.
• Respect each person’s cultural, religious and individual preferences while supporting equality, diversity and inclusion.

About You

You will be caring, patient and genuinely motivated to improve the wellbeing of older people through meaningful activities and social engagement.

You will also have:

• A respectful, reliable and compassionate approach to supporting older people.
• Good communication skills and the ability to build positive relationships.
• The ability to work effectively as part of a small team.
• An awareness of safeguarding, confidentiality and professional boundaries.
• A willingness to complete relevant training and development.
• The confidence to provide safe transport and journey support.
• A commitment to inclusive and person-centred support.

Experience within an elderly support or care environment would be beneficial. A background in activity coordination, basic knowledge of safe manual handling, dementia awareness or an understanding of culturally sensitive practice would also be advantageous.

Ready to Apply?

If you are compassionate, dependable and passionate about helping older people enjoy fulfilling and engaging days, our client would love to hear from you. Click “apply” today and check your inbox for an email providing more information on how to complete your application and provide any other supporting documents.

Our client is an equal opportunities employer committed to fair treatment, valuing diversity and respecting the dignity and individual needs of every service user.

You must be authorised to work in the UK. No agencies please.

Other Suitable Skills and Experience May Include: Day Centre Assistant, Wellbeing Assistant, Support Worker, Activities Coordinator, Community Support Worker, Care Assistant, Befriender, Older Persons Support Worker, Dementia Support and Manual Handling.