Parents Advisor
Your tasks
You will be responsible for re-selling FL Haus and generating referrals by building long-term relationships with customers, timely communication about students' study progress, resolving emergent concerns or questions, and ensuring that customers' needs are met.
- Building trust relationships with students and their parents
- Re-selling core courses to customers
- Daily communication with customers about their concerns and questions
- Generating referrals
- Updating customers on students' progress, assigned homework, and covered in class
- Consistently informing customers about all necessary information and changes.
- Preparing and delivering parent-facing events following the suggested framework
- Recording all the necessary group-, student- and parent-management operations
- Observing lessons to understand students' performance better, sharing with their parents
Requirements
What are the basic requirements?
- Love children and care about their growth
- Service mindset: treating each customer the way you want to be treated
- Good emotion and stress control
- Excellent self-learning ability
- Can-do attitude, emotionally intelligent, and passion
- Sales ability: delivering effective sales pitches & closing deals
- Excellent communication and problem-solving skills
- Good planning and organizing ability, work flexibly, and able to deal with uncertainties
- Ability to work on weekends (the off-days will be on Sunday and between Mon. to Fri.)
- Skilled in Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Experience working in the hospitality/customer service industry (minimum for 1 years)
- Candidate must possess at least a Bachelor's Degree in Commerce, Marketing, or equivalent with a Minimum GPA of 3.2 on a 4.0 scale.
- Living around Cilegon Area
- To be placed in FL Haus Cilegon Centre
Skills:
- Preschool Education
- Early Childhood Education
- Online Education Products
- Education Administration
- Primary Education
- Education Consulting
- Communication Skills