receptionist-telephone operator
Education:
No degree, certificate or diploma.
Tasks:
- Greet people and direct them to contacts or service areas.
- Provide basic information to clients and the public.
- Obtain and process information required to provide customer service.
- Operate switchboard or telephone system.
- Order office supplies.
- Record and relay information.
- Schedule and confirm appointments.
- Maintain work records and logs.
- Perform clerical duties, such as filing and sorting and distributing mail.
- Answer telephone and relay telephone calls and messages.
- Arrange teleconferences.
- Perform data entry.
Computer and technology knowledge:
- Switchboard 1-25 lines.
- Electronic scheduler.
- Word processing software.
- MS Office.
- Database software.
- Presentation software.
- Electronic mail.
- Spreadsheet.
- MS Access.
- MS Excel.
- MS Outlook.
- MS PowerPoint.
- MS Word.
- MS Windows.
Transportation/travel information:
- Own transportation.
- Public transportation is available.
Work conditions and physical capabilities:
- Ability to work independently.
- Fast-paced environment.
- Work under pressure.
- Tight deadlines.
- Repetitive tasks.
- Attention to detail.
- Sitting.
Personal suitability:
- Efficient interpersonal skills.
- Excellent oral communication.
- Excellent written communication.
- Flexibility.
- Organized.
- Reliability.
- Team player.
- Ability to multitask.
- Time management.
- Maturity.
Screening questions:
- Are you available to start on the date listed in the job posting?.
- Do you have experience working in this field?.
Experience:
No experience (will train).
Employment terms options:
Day.
Health benefits:
- Dental plan.
- Health care plan.