Road Import Coordinator

First Choice StaffFelthamreedpublished 10/28/2026

About the company

We are working with a medium/large forwarder who have an exciting opportunity for a Road Import Coordinator.

Your tasks

The role Coordinating the Road services, some key client contact, dealing with road hauliers, transport providers.

Role Involves

  • Day to day responsibility for customer service delivery to Road Customers.
  • Management of Road Imports and exports dealing with email Inbox.
  • Transit movements, Import/ Exports
  • Follow up and resolve any operational issues or customers concerns.
  • Responsibility for Gross Profit analysis, sales invoicing and job costing.
  • To promote business development, ensuring all opportunities from existing business are followed up.
  • Contribute to ongoing operational development and cost saving measures.
  • Identify areas of operational improvements by reviewing process.
  • Processing of Import documents and creation/submission of customs entry declarations.
  • Keep up to date with market trends.
  • Ensure HMRC Export/Import entry regulations are met.

Requirements

Experience.

  • Previous Road Import experience.
  • Any Export Road experience advantage
  • Good Customs experience.
  • Excellent communication skills,
  • Good customer relationship building.

Other

Monday to Friday 9am-5.30pm Salary Depends on experience.